Customer Service/Admin Assistant

业务：全职、客服

Responsibilities:

- Manage client's incoming emails and messages.

- Identify and assess the client's needs to achieve satisfaction.

- Provide accurate, valid and complete information by using the right tools.

- Maintaining general office files, including personal files and other files related to the company’s operations.

- Managing office supplies inventory and purchase

- Acting as a liaison with waste management and landlord as needed

- Support HR manager to collect timesheets and other HR-related issues

- Other duties assigned by the branch manager

Requirements:

- Customer service experience (a plus)

- Logistics industry experience (a plus)

- HR experience (a plus)

- Track record of over-achieving quota.

- Familiarity with CRM systems and practices.

- Excellent communication and presentation skills.

- Ability to multi-task, prioritize, and manage time effectively.

- Chinese Mandarin and English.

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联系我时，请一定说明是从金海湾看到的，谢谢。